1. Information We Collect

We may collect the following types of information:

• Personal Information: When you request an appointment, contact us, or sign up for services, we may collect your name, phone number, email address, preferred contact method, and any other information you voluntarily provide.

• Health Information: If you choose to share details related to your mental health history or therapy needs through a contact form or email, this information is treated with the highest level of confidentiality in accordance with HIPAA regulations.

• Website Usage Data: Our website may collect non-identifiable information automatically, such as your IP address, browser type, and browsing behavior, to improve site functionality and user experience.

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2. How We Use Your Information

We use the information you provide to:

• Respond to appointment requests or inquiries

• Communicate updates or reminders about your sessions

• Improve our website and services

• Maintain necessary business and clinical records as required by law

We do not sell, rent, or share your personal information with third parties for marketing purposes.

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3. Data Security

We take your privacy seriously and use appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. However, no electronic system is completely secure, and we encourage you not to share sensitive personal details through unsecured online forms or email.

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4. Confidentiality and HIPAA Compliance

All client information shared during therapy sessions or through our secure communication systems is protected under the Health Insurance Portability and Accountability Act (HIPAA). Your information will not be shared without your written consent, except as required by law (such as in cases of danger to self or others, abuse, or court order).

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5. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience. These tools help us understand how visitors use our site so we can improve accessibility and performance. You can adjust your browser settings to refuse cookies if you prefer.

6. Third-Party Links

Our website may contain links to external websites (such as Psychology Today, insurance portals, or referral networks). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing personal information.

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7. Your Rights

You have the right to:

• Request access to the information we have about you

• Request corrections or updates to your personal information

• Withdraw consent for us to contact you (when applicable)

If you are a client, you also have rights under HIPAA to access your clinical records and request amendments.

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8. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us at:

Easygoing Counseling
📧 info@easygoingcounseling.com
🌐 www.easygoingcounseling.com
📍 Southern Massachusetts, USA

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9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised “Effective Date.”